RØDE has today announced the launch of 24/7 global customer call support, reinforcing a commitment to serving and empowering the vision of creators worldwide, right around the clock. This expansion reflects RØDE’s dedication to its valued customers, offering fast and reliable service when it’s most crucial and convenient.
With multi-lingual support already available via RØDE’s live chat, ticket and email support, today’s announcement observes the extension of phone support, with English-speaking representatives available anytime to expertly navigate through enquiries about warranty claims, repairs and technical support.
“Creativity never sleeps, so why should we?” says RØDE CEO Damien Wilson. “For content creators, broadcasters, and professionals working across multiple time zones, access to live-monitored support at all hours is vital. Creators can now get support setting up new gear, seeking expert guidance or troubleshooting complex setups, in turn, minimising time spent problem solving and maximising time spent on their craft.”
RØDE recognises the importance of magnifying human connection and is committed to providing expert and personalised assistance from real professionals with an in-depth knowledge of RØDE’s extensive product range.
Global 24/7 support is available to access at RØDE’s Support Centre.
